Member Education with No Tech Barriers
This complimentary webinar is brought to you by
The changing Medicare/Medicaid landscape is difficult to communicate to members. Whether modifications are handed down from CMS or built into the evolution of plans, beneficiaries can feel overwhelmed by the details. Educational engagement is crucial to benefit access and member retention. For plans and providers, this means eliminating technological and language barriers when delivering key information.
Direct-dial virtual forums bring content experts to a target audience. Branded MMS texts deliver trustworthy information through a sea of bogus messaging. The simplicity of answering a phone call to join a live forum or receiving a detailed text message creates immediate connections with even the least responsive members and patients. Learn how programmed forums and deliberate multimedia text outreach can overcome outreach hurdles from onboarding to ANOC.
Topics at a Glance
- Educational Mass-Outreach Overview
- Phone Forum Topics & Timing
- Authenticating Text Messaging
Who Should Attend
-
Medicare Program Managers
-
Member Outreach Specialists
-
Healthcare Communications Leaders
Top Reasons to Attend
- Learn about mass-outreach tools with proven engagement success.
- See how direct-dial virtual forums connect to a large member/patient audience.
- Understand the timing of mass-outreach for maximum attendance and educational impact.
- View sample branded text messages with authenticating imaging and full trustworthy links.
