Closing Chronic Care Gaps in Hard-To-Reach Populations During Rapid Contract Growth
This complimentary webinar is brought to you by
This webinar will explore how food-enhanced engagement strategies can move beyond basic nutrition access to become a powerful driver of preventive care and quality performance. We’ll explore how to better connect with and engage newly enrolled and high need members during a period of rapid contract growth. We’ll share how pairing condition appropriate food delivery and education withcare navigation support, and community-sensitive outreach effectively mitigates care barriers and encourages positive health actions.
Attendees will walk away with actionable lessons on engaging complex populations, scaling outreach during periods of rapid growth, and aligning member engagement strategies with the social realities that influence health outcomes. Drawing on real-world examples with Coordinated Care (WellCare of Washington), the session will highlight how activation strategies can transform routine interventions into meaningful opportunities to influence behavior and outcomes.
Participants can expect an educational, data-driven discussion on the evolving role of non-medical drivers of health (NMDOH) in quality improvement. The webinar will unpack how these approaches are being positioned as scalable, measurable tools that align clinical outcomes with financial performance, while maintaining a member-centric experience.
Topics at a Glance
- Examine common barriers that prevent medically complex and hard-to-reach members from engaging in preventive care and chronic disease management.
- Learn how Coordinated Care (WellCare of Washington) leveraged innovative, food-supported strategies to redesign member engagement programs to better reach high-need, rapidly expanding populations.
- Identify practical approaches for improving diabetes quality measures at scale, including A1c control, diabetic eye exams, and kidney health evaluations, while maintaining program effectiveness during periods of rapid membership growth.
- Understand the power of member-reported data in supplementing traditional claims-based quality reporting, uncovering care delivery blind spots, and informing provider engagement strategies.
Who Should Attend
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Quality Improvement
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Stars & HEDIS Performance
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Population Health & Community Engagement
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Medicaid, Medicare & D-SNP Programs
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Chronic Disease Management
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Care Management / Care Coordination
Top Reasons to Attend
- Gain insight into how NMDOH strategies can serve as scalable, measurable tools that drive quality outcomes and financial performance.
- Learn how to translate and scale food-supported engagement into measurable improvements in HEDIS® and Stars performance.
- Understand how to improve diabetes quality measures at scale — A1c control, diabetic eye exams, and kidney health evaluations — during periods of rapid membership growth in historically hard-to-reach populations.
- Explore practical approaches to reducing barriers to care for medically complex members while enhancing member experience and trust.
- Walk away with actionable ideas to scale outreach, strengthen data capture and audit readiness, and align engagement with the social realities that influence health outcomes at scale.
