Closing Chronic Care Gaps in Hard-To-Reach Populations During Rapid Contract Growth
This webinar explores how food-based engagement strategies can drive preventive care, improve quality outcomes, and strengthen member activation. Through real-world examples from Coordinated Care (WellCare of Washington), attendees learn how combining condition-appropriate food support, care navigation, and community-focused outreach can help engage newly enrolled and high-need members, reduce barriers to care, and encourage healthier behaviors. The session also examines the growing role of non-medical drivers of health (NMDOH) as scalable, measurable tools for improving both clinical and financial performance. Enjoy the recording presented by the Pyx Health team.
Topics at a Glance
- Examine common barriers that prevent medically complex and hard-to-reach members from engaging in preventive care and chronic disease management.
- Learn how Coordinated Care (WellCare of Washington) leveraged innovative, food-supported strategies to redesign member engagement programs to better reach high-need, rapidly expanding populations.
- Identify practical approaches for improving diabetes quality measures at scale, including A1c control, diabetic eye exams, and kidney health evaluations, while maintaining program effectiveness during periods of rapid membership growth.
- Understand the power of member-reported data in supplementing traditional claims-based quality reporting, uncovering care delivery blind spots, and informing provider engagement strategies.
Who Should Attend
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Quality Improvement
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Stars & HEDIS Performance
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Population Health & Community Engagement
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Medicaid, Medicare & D-SNP Programs
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Chronic Disease Management
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Care Management / Care Coordination
Top Reasons to Attend
- Gain insight into how NMDOH strategies can serve as scalable, measurable tools that drive quality outcomes and financial performance.
- Learn how to translate and scale food-supported engagement into measurable improvements in HEDIS® and Stars performance.
- Understand how to improve diabetes quality measures at scale — A1c control, diabetic eye exams, and kidney health evaluations — during periods of rapid membership growth in historically hard-to-reach populations.
- Explore practical approaches to reducing barriers to care for medically complex members while enhancing member experience and trust.
- Walk away with actionable ideas to scale outreach, strengthen data capture and audit readiness, and align engagement with the social realities that influence health outcomes at scale.
