Why Payers and Providers are Rethinking their Approach to Clinical Data Exchange

October 20, 2021  |  1:30 EST  |  1 Hour

A RISE Association Webinar in Partnership with Ciox Health

Modern Retrieval - Navigating Change by Starting with Digital & Ending with Better Results
Conveniently attend the webinar virtually from your home!

Ever heard these words “That’s the way we’ve always done it” when trying to improve a process?

The old ways of doing things aren’t always better, which rings true with regards to medical record retrieval. And words unlikely ever heard from Provider Sites include “We love to get those requests for medical records because we can stop tending to our patients” or “We hate getting paid for our services, so we just don’t respond to requests for charts when we get asked”.

Removing the human factor from the fulfillment process is the key to Modern Retrieval. Starting projects by assessing your entire member base and identifying qualifying encounters available electronically can remove almost all provider abrasion, expedite access to charts, and increase the quality of data received. Providers aren’t usually the problem – the old approach is.

Join Ciox Health’s Andy Kumar to learn how your health plan can modernize retrieval by starting with digital and ending with better results. During this webinar, he’ll review:

  • Why digital fulfillment is now the preferred methodology of providers and how payers can support their need
  • Changes in technology that are driving the reshuffling of priority including EHR Integrations, interoperability mandates & smarter chase lists
  • Benefits to payer and provider including reduced manhours, quicker access, greater quality & improved security

Topics At a Glance include:

  • Digital Chart Access – Assessing your membership base 1st
  • Provider Locator – know where charts are available and in what format
  • Member Locator – Encounter data aggregated
  • Reasons to adopt a digital-first approach
  • Filling retrieval gaps as projects come to close
  • Why providers prefer digital requests and fulfillment



Who Should Attend Header

This webinar is designed to specifically benefit those with responsibilities in the following areas:

  • Government-Sponsored Health Plan Providers
  • Risk Adjustment personnel

  • Understand the modern way of assessing your membership base
  • See how digital improves the quality of data you receive from charts retrieved
  • Learn why digital is fast becoming the preferred method of providers
  • Appreciate the complexities of building a digital network across multiple platforms
  • Better assess incoming new members to know how they will impact your RAF
  • Weed out chasing charts with lower probability of success.

Webinar Partner