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Addressing Near and Long-Term Member Communication Strategies

May 05, 2020  |  1:30 EST  |  1 Hour

A RISE Association Webinar in Partnership with Engagys

COVID-19 Communications Response Survey: Addressing Near and Long-Term Member Communication Strategies
Conveniently attend the webinar virtually from your home!

COVID-19 has challenged health plans on multiple fronts. Payers have found themselves in the unenviable position of both caring for patients while remaining mindful of the economic impact to all parties. As we begin moving from the acute phase of this pandemic into the coming weeks and months, health plans must work strategically to provide members with the healthcare information that will demonstrate a path forward.

RISE and Engagys recently collaborated to launch our COVID-19 Communications Response Survey, asking healthcare industry professionals what communications actions they are taking now and how they are approaching the coming days. Join us to learn how your peers are addressing both near and long-term communication strategies.

The topics at a glance that will be discussed are:

  • Communication prioritization and channels
  • Funding
  • Messaging
  • Call center activity
  • Response plans and strategies

Who Should Attend Header

This webinar is designed to specifically benefit those with responsibilities in the following areas:

  • Marketing and communications
  • Member engagement 
  • Line of business leaders across all populations
  • Medical directors and clinical personnel

  • Understand what peers are doing today.
  • Learn what peers are considering for near-term strategies.
  • Discover potential long-term strategies from health plans.
  • Identify potential communication and engagement options for moving forward

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