The Driving Change in Member Experience to Impact Your Bottom Line virtual seminar aims to provide a holistic view of the member experience and journey, arming attendees with strategies to better coordinate interdepartmental communications while discussing best practices on how to proactively engage members to achieve desired actions.
This two-day interactive seminar is designed to connect Quality, Risk Adjustment, Customer Service, and Population Health professionals across the whole plan enterprise with touch points in the member journey cycle. Get curated solutions-driven content with a focus on knowledge sharing from leading innovators and leave with actionable strategies to boost member satisfaction and maximize performance results.
This webinar is ideally suited for Directors and VPs in Quality, Risk Adjustment, Population Health, and Customer Service
Organizations and Job functions: