Save the Date for June 2020

5th Annual Optimizing Appeals & Grievances Summit

Improving ODAG & CDAG Outcomes 

The 5th Annual Optimizing Appeals and Grievances Summit will unite compliance experts from across the country to discuss updates to CMS requirements, recent audited plans experiences, and education and communication strategies to increase performance measures. Join the subject matter experts for lively interactive discussion and industry leading networking opportunities that will guide your plan towards advanced performance. This unique conference delivers the best of both worlds—critical strategies to enhance operations on the front-end and performance-boosting best practices to ensure successful outcomes in an ODAG and CDAG audit.

Stay tuned for updates on our 2020 event - it's a can't miss opportunity to gain innovative ideas and proven strategies to enhance your Appeals & Grievances operations and improve outcomes on the always-difficult ODAG & CDAG audit protocols. 


Who Should Attend


This conference is designed for Medicare Advantage and Part D plan executives and managers with responsibilities in: Appeals & Grievances Operations, Customer or Member Services, Quality Improvement, Medicare Compliance, Audits & Delegate Oversight, Clinical Services and Medical Management, and Call Center Operations. 


 Top Reasons to Attend

When it comes to CMS audit outcomes, your reputation is at stake. Get the resources you need to sustain your reliable reputation. 

Hear from experts on how the consolidation of chapters 13 & 18 will impact the way you operate

Learn about the impending changes from CMS to understand how to prepare your team for an audit

Gain valuable insight from audited plans and identify what they learned through their experiences

Obtain valuable insight related to call log monitoring and best practices in educating your team

Examine best practices in building a mock audit team and preparing for a CMS program audit

Engage with a panel of industry experts as they share scalable universe management and data validation best practices

Take home tools and resources to overcome provider documentation hurdles

Submit an inquiry to take a closer look at on-site opportunities. A representative will reach out to you shortly!

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