Agenda

October 26, 2020

9:00 AM - 12:00 PM EDT

HEDIS Data Bootcamp – Understanding and Managing your Data

Please join RISE for an interactive workshop designed to guide health plans dive deeper into HEDIS data management. Quality data is critical to driving HEDIS efforts and in this boot camp, attendees will gain insights on how to better understand and efficiently utilize data to improve quality scores. Led by an expert in the quality space, this workshop arms health plans with strategies to manage and optimize HEDIS data to maximize results.  

 

Seats are limited – register today! Takeaways include:  

  • Learn to identify quality data and understand how to utilize it  
  • Understand limitations to data and how to work around them
  • Examine bad data and explore ways to fix it 
  • Gain insights into selecting the correct data analysis approach for your HEDIS program 

Aurora V. Adams, Principal
Adams Quality Solutions

 

12:00 PM - 12:10 PM EDT
Welcome Remarks

Ana Handshuh, Principal
CAT5 Strategies

12:10 PM - 12:45 PM EDT

KEYNOTE: Quality Measurement in Times of Crisis: Why HEDIS Measures are still Important

Paul Cotton
Director, Federal Affairs, NCQA

12:45 PM - 1:00 PM EDT
Break

1:00 PM - 1:45 PM EDT

Exploring Lessons Learned from the Covid-19 Era and the New HEDIS Landscape

  • Explore the development of a contingency plan for HEDIS business continuity as well as effective communication of benefit changes during a global emergency 
  • Discuss future of Telehealth post-pandemic and how it can be utilized to meet more HEDIS measures while identifying different degrees of access  
  • Navigate data collection beyond the crisis and identify new opportunities for improvement  
  • Explore the new normal for monitoring chronic health conditions and how it can help close gaps of care 

 

Noris Reyes
Chief Operating Officer
PrimeHealth Physicians, LLC

Tejaswita Karve, Ph.D.
Director, Medicare STARS Advantage MD Administration
Johns Hopkins HealthCare LLC 

Terry Boch, Chief Commercial Officer
Diameter Health

 

1:45 PM - 2:00 PM EDT
Break

2:00 PM - 2:45 PM EDT

Getting Back into Gear for Measurement Year 2021

  • Hear best practices to get members back on schedule to see providers and discuss possible challenges due to patient flow increase 
  • Explore services that can continue to be provided virtually and examine the need for emotional support outreach programs  
  • Discuss strategies for welcome and enrollment call campaigns for MA  

Daniel Weaver
VP Medicare & Medicaid Quality Programs
Gateway Health Plan

Melissa Smith, Executive Vice President, Consulting & Professional Services
Healthmine

 

2:45 PM - 3:15 PM EDT
Lunch Break

Join the Networking Lounge and engage in conversation with other conference attendees face-to-face.

Key ways to network:

  • General Chat: All guests in the event
  • Table Chat: Those guests only at your current table
  • Private Message: 1:1 direct message with another guest. View an attendee profile and click Book/Schedule Meeting.

Please visit the Networking Lounge and join in the conversation. For Step-by-Step directions, please visit the Virtual Networking page on the left hand side of the event page.

3:15 PM - 4:00 PM EDT

Building the Dream Team: Interdepartmental Collaboration to Maximize Results

  • Hear best practices on how to best focus and synergize resources to maximize results 
  • Understand how to advocate for quality outcomes by aligning goals with financial and operational efforts  
  • Learn effective communication strategies to ensure interdepartmental collaboration 

Kristy Smith, HEDIS Program Manager
Martin’s Point

Joshua Edwards, STARS Program Manager
Martin’s Point

4:00 PM - 4:15 PM EDT
Break

4:15 PM - 5:00 PM EDT

Analyzing New HEDIS Patient Experience Measures and Weights

  • Explore how to provide a more meaningful patient experience and understand how social determinants of health impact the patient experience
  • Understand specifications of new measures and ways to tackle them based on new weights
  • Gain insights for ensuring improvement to health outcome scores and ways to go above and beyond

Ryan Dodson, Regional Manager, Risk Adjustment
Molina Healthcare

Tejaswita Karve, Ph.D., Director, Medicare STARS Advantage MD Administration
Johns Hopkins HealthCare LLC

Reva Sheehan, Government Programs Strategic Market Executive
mPulse Mobile

5:00 PM - 5:10 PM EDT

Closing Remarks

Ana Handshuh, Principal
CAT5 Strategies

5:10PM - 6:00PM EDT
Networking Reception

Join the Networking Lounge and engage in conversation with other conference attendees face-to-face.

Key ways to network:

  • General Chat: All guests in the event
  • Table Chat: Those guests only at your current table
  • Private Message: 1:1 direct message with another guest. View an attendee profile and click Book/Schedule Meeting.

Please visit the Networking Lounge and join in the conversation. For Step-by-Step directions, please visit the Virtual Networking page on the left hand side of the event page.

October 27, 2020

8:00AM - 9:00AM EDT
Virtual Networking Lounge

Join the Networking Lounge and engage in conversation with other conference attendees face-to-face.

Key ways to network:

  • General Chat: All guests in the event
  • Table Chat: Those guests only at your current table
  • Private Message: 1:1 direct message with another guest. View an attendee profile and click Book/Schedule Meeting.

Please visit the Networking Lounge and join in the conversation. For Step-by-Step directions, please visit the Virtual Networking page on the left hand side of the event page.

9:00 AM - 9:10 AM EDT

Opening Remarks

Ana Handshuh, Principal
CAT5 Strategies

9:10 AM - 10:00 AM EST

Taking your HEDIS Program to The Next level and Creating a Gold Standard

  • Navigate project management and planning best practices and understand how to adopt a calendar year process approach to your HEDIS program
  • Gain insight on attracting and retaining the right talent and how to ensure appropriate professional development
  • Hear strategies on how to create standard processes and how to utilize them as the basis for innovation from an interdisciplinary lens
  • Gain strategic insights on how to increase your HEDIS scores and maximize resource efficiency by using innovative analytic technology

Katharine Iskrant, President
Healthy People, Inc.

Aurora V. Adams, Principal
Adams Quality Solutions

Rebecca Jacobson, President
Astrata

 

10:00 AM - 10:15 AM EDT
Break

10:15AM - 11:00AM EDT

Proactive Prioritization of Clinical Care Opportunities

  • Understand how to focus on population health rather than just closing regulatory gaps
  • Explore key variables and resource considerations in measure prioritization
  • Hear strategies to improve provider engagement and reducing abrasion with a sustainable workflow

Will Dukes, Director of Business Development
iCare Intelligence, Inc.

Rhonda Farrar, RN, BSN, Manager of HEDIS and Risk Adjustment
Health First Health Plans

11:00AM - 11:15AM EDT
Break

11:15 AM - 12:00 PM EST

Lost in Telehealth Translation: Understanding the Challenges and Finding Opportunities

  • Hear telehealth wins and failures and how to best use it to close on measures and measure quality
  • Gain insight on communication best practices for telehealth adoption
  • Explore HEDIS data collection management during the crisis and discuss takeaways

Noris Reyes, Chief Operating Officer
PrimeHealth Physicians, LLC

Ryan Dodson, Regional Manager, Risk Adjustment
Molina Healthcare

Bahar Sedarati, MD, FCUCM, National Medical Director
Humana

12:00 PM - 12:15 PM EST
Break

12:15 PM - 1:00 PM EDT

Closing Gaps in Care through Member Engagement

  • Explore best practices on strategic member outreach

  • Discuss how to understand members in a new way by looking at social determinants

  • Identify new barriers to care post-pandemic and explore virtual testing and monitoring solutions

    Daniel Weaver, VP Medicare & Medicaid Quality Programs
    Gateway Health Plan

    Sara Ratner, SVP Government Programs and Strategic Initiatives
    Revel-Health
1:00 PM - 1:30 PM EDT
Lunch Break - Virtual Networking Lounge

Join the Networking Lounge and engage in conversation with other conference attendees face-to-face.

Key ways to network:

  • General Chat: All guests in the event
  • Table Chat: Those guests only at your current table
  • Private Message: 1:1 direct message with another guest. View an attendee profile and click Book/Schedule Meeting.

Please visit the Networking Lounge and join in the conversation. For Step-by-Step directions, please visit the Virtual Networking page on the left hand side of the event page.

1:30 PM - 2:15 PM EDT

Achieving Ideal Payer and Provider Partnership to Drive HEDIS and Quality Improvement Efforts

  • Discuss a value-based system approach in order to thrive cooperatively
  • Explore strategies to effectively communicate and engage with your providers
  • Hear best practices to reduce provider abrasion

Dr. Jatin K. Dave, Chief Medical Officer and Director of Clinical Affairs
MassHealth

Katharine Iskrant, President
Healthy People, Inc.

2:15 PM - 2:30 PM EDT
Break

2:30 PM - 3:15 PM EDT

Creating a Culture of Quality from the Top Down

  • Hear best practices on how to engage top management
  • Discuss the importance of advocating for quality outcomes across your organization
  • Understand how to synergize and leverage resources and talent to improve quality and boost HEDIS scores

Dr. Jatin K. Dave, Chief Medical Officer and Director of Clinical Affairs
MassHealth

Ana Handshuh, Principal
CAT5 Strategies

Dr. Shannon Decker, M.Ed., MBA, PhD., Vice President, Clinical Performance
Brown and Toland

Jim Techtmann, Senior Vice President, Entertainment Healthcare Team
Entertainment Rewards & Incentives

 

3:15 PM - 3:30 PM EDT

Closing Remarks

Ana Handshuh, Principal
CAT5 Strategies